
Planning support
Translate approved objectives and audience needs into a campaign plan.
A managed phishing simulation service provides operational help with campaign planning, configuration, delivery, analysis, or reporting. The customer should still retain authorization, policy ownership, internal coordination, and accountability for decisions.
Use the framework below to turn the concept into a repeatable, measurable employee-awareness workflow.
Clear definition • Practical steps • Measurable activity • Useful next actions

Campaigns
One connected awareness workflow.
Employee activity
One connected awareness workflow.
Follow-up training
One connected awareness workflow.
Reporting
One connected awareness workflow.
A managed phishing simulation service provides operational help with campaign planning, configuration, delivery, analysis, or reporting. The customer should still retain authorization, policy ownership, internal coordination, and accountability for decisions.

Translate approved objectives and audience needs into a campaign plan.

Help configure scenarios, schedules, groups, and delivery settings.

Organize activity and explain relevant campaign context.

Support a repeatable cadence while internal owners retain governance.
Specify what the provider handles and what remains internal.
Review security, privacy, authorization, access, and escalation.
Test a representative campaign and reporting workflow.
Measure quality, responsiveness, outcomes, and ongoing fit.
Review the platform with your team's goals and requirements in mind.
Keep content relevant, simulations controlled, results interpreted in context, and follow-up actions documented. Avoid using a single click rate as a complete measure of employee risk.
Straightforward answers for security, IT, risk, and compliance teams evaluating an awareness program.
Scope varies. It may include campaign planning, configuration, scheduling, monitoring, reporting, and review support; confirm responsibilities contractually.

Bring phishing simulations, awareness training, employee activity, and reporting into one manageable workflow.