Retain the approved objective, audience, exclusions, content version, delivery or assignment status, access issues, participant roles, drill injects, decisions, handoff times, escalation outcomes, observations, and corrective actions, employee feedback, and completed follow-up.
Participation is not the same as mastery. A click, report, answer, or drill decision is one observation under a particular set of conditions and does not establish intent or overall employee risk.
Document role, scenario, device, timing, difficulty, delivery, and access to support before comparing results. Use findings to improve instructions, verification, reporting, management support, and relevant business controls.